We reply within 24 hours on business days. The fastest way to reach us is WhatsApp — send your order number and we will sort it out.
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Hours
Mon–Fri: 8am–5pm PST
Sat: 8am–12pm PST
Sunday: closed
Before You Contact Us
Where is my order?
Check the tracking link in your shipping confirmation email. Manila orders arrive in 1–3 business days; China orders in 7–15 business days.
I want to return an item
See our Service page — returns are accepted within 15 days of delivery.
What payment methods do you accept?
Visa, Mastercard and PayPal, all processed securely with SSL encryption.
